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MTM-1 Management Function and Behaviour in Tourism

CONTENTS COVERED

Chapter- 1 Tasks of a Professional Manager

Chapter- 2 Responsibilities of a Professional Manager

Chapter- 3 Management Systems and Processes

Chapter- 4 Managerial Skills

Chapter- 5 Organisational Context of Decisions

Chapter- 6 Decision-Making Models, Techniques and Processes 

Chapter- 7 Management by Objectives (MBO)

Chapter- 8 Organisational Culture and Managerial Ethos

Chapter- 9 Management of Organisational Conflict and Managing Change

Chapter- 10 Orgnisation Structure and Design

Chapter- 11 Managerial Communication

Chapter- 12 Planning Process

Chapter- 13 Controlling, Delegation and Interdepartment Co-ordination 

Chapter- 14 Analysing Interpersonal Relations

Chapter- 15 Leadership Styles and Influence Process

Chapter- 16 Group Dynamics

QUESTION PAPERS

1. Solution Paper – June 2010
2. Solution Paper – Dec 2010
3. Solution Paper – June 2011
4. Solution Paper – Dec 2011
5. Solution Paper – June 2012
6. Solution Paper – Dec 2012
7. Solution Paper – June 2013
8. Question Paper – Dec 2013
9. Question Paper – June 2014
10. Question Paper – Dec 2014
11. Question Paper – June 2015
12. Question Paper – Dec 2015
13. Question Paper – June 2016
14. Question Paper – Dec 2016
15. Question Paper – June 2017
16. Question Paper – Dec 2017
17. Question Paper – June 2018
18. Question Paper – Dec 2018
19. Question Paper – June 2019
20. Solution Paper – Dec 2019

Additional information

Weight	0.204 kg
Dimensions	21 × 15 × 1 cm