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MTM-1 Management Function and Behaviour in Tourism

CONTENTS COVERED

Chapter- 1 Tasks of a Professional Manager

Chapter- 2 Responsibilities of a Professional Manager

Chapter- 3 Management Systems and Processes

Chapter- 4 Managerial Skills

Chapter- 5 Organisational Context of Decisions

Chapter- 6 Decision-Making Models, Techniques and Processes

Chapter- 7 Management by Objectives (MBO)

Chapter- 8 Organisational Culture and Managerial Ethos

Chapter- 9 Management of Organisational Conflict and Managing Change

Chapter- 10 Orgnisation Structure and Design

Chapter- 11 Managerial Communication

Chapter- 12 Planning Process

Chapter- 13 Controlling, Delegation and Interdepartment Co-ordination

Chapter- 14 Analysing Interpersonal Relations

Chapter- 15 Leadership Styles and Influence Process

Chapter- 16 Group Dynamics

 

QUESTION PAPERS

1. Solution Paper – June 2010

2. Solution Paper – Dec 2010

3. Solution Paper – June 2011

4. Solution Paper – Dec 2011

5. Solution Paper – June 2012

6. Solution Paper – Dec 2012

7. Solution Paper – June 2013

Additional information

Weight	0.204 kg