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IGNOU MS-21
- Social Processes and Behavioural Issues,
Latest Help Book Edition

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Chapter-wise Reference Book with Previous Year Solved Question Papers of MS-21 Social Processes and Behavioural Issues for IGNOU MBA (MS) Human Resource Management.

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About MS-21 Help Book Latest Edition

MS-21 English Topics Covered

Block 1 - Social Processes and Issues

  • Unit 1 - Indian Environment: The Changing Scenario
  • Unit 2 - Social Issues and Organizational Relevance
  • Unit 3 - Organizational Values and Work Ethics

Block 2 - Intra Personal Processes

  • Unit 1 - Understanding Human Behaviour
  • Unit 2 - Perception
  • Unit 3 - Learning
  • Unit 4 - Motivation
  • Unit 5 - Human Emotions at Work

Block 3 - Interpersonal Processes

  • Unit 1 - Interpersonal Issues, Communication and Conflict
  • Unit 2 - Counseling Processes
  • Unit 3 - Behaviour Modification
  • Unit 4 - Persuasion

Block 4 - Group and Inter-Group Processes

  • Unit 1 - Group Formation and Group Processes
  • Unit 2 - Group Dynamics
  • Unit 3 - Leading and Building Teams
  • Unit 4 - Conflict Resolution

Block 5 - Organizational Processes

  • Unit 1 - Power Dynamics
  • Unit 2 - Political Processes
  • Unit 3 - Learning Organizations
  • Unit 4 - Cross Cultural Issues
  • Unit 5 - Organizational Culture

Previous Year Solved Question Papers Included

MS-21 English (Total-24, Solved-17, Unsolved-7)

  • June (2008-2013, 2017-2022)
  • December (2007-2013, 2017-2021)

MS-21 Help Book Details

  • University IGNOU (Indira Gandhi National Open University)
  • Title Social Processes and Behavioural Issues
  • Language(s) English
  • Code MS-21
  • Subject Human Resource Management
  • Degree(s) MBA (MS)
  • Course Core Courses (CC)
  • ISBN 978-93-81066-88-1 (English)
  • Pages 340 (English)
  • Weight 272gms (English)
  • Dimensions (L) 21cm, (W) 15cm, (H) 1cm
  • Author Gullybaba.com Panel
  • Publisher Gullybaba Publishing House Pvt. Ltd.

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